Athens Neighborhood Health Center - McKinley Dr

Nijah 4 months ago

Very disappointing experience with this facility. In my experience, there was little support when it came to specialist care for my children. Communication often felt vague, dismissive, and at times sarcastic. My son’s speech therapist recommended an ENT evaluation, but we were told there was “no need” for it. My daughter, who was born premature, required specialized follow-up care with a urologist, and those concerns were also dismissed as unnecessary. The office seems fine for vaccines and routine checkups, but when it comes to more in-depth medical concerns or specialist referrals, I would strongly encourage parents to consider other options. Families deserve to feel heard, supported, and taken seriously when advocating for their children’s health. Unfortunately, the front desk staff also did not seem organized or knowledgeable, which added even more frustration to the overall experience. I’m especially disappointed in how these concerns were handled by Daphne and Esho Borb. As healthcare providers, compassion, professionalism, and thoroughness matter.

Mike Leigh 11 months ago

Absolutely a great place. Everyone is very caring, and they work their butts off to get things done, especially now that they're remodeling the College Ave spot. Highly recommend it to everyone.

Denyse Palmer (DeeDee) a year ago

My Podiatrist Dr.Donovan Gowdie represents the epitome of what a doctor should be. Coming from NY to Athens GA, I was hesitant to find another doctor but when I went to Athens Neighborhood Clinic,he displayed a different level of kindness, gentleness & honesty that made me comfortable. Nurse McGuire was friendly & attentive. Top tier service. The CSR are real nice & knowledgeable. Just pleased to have made the transition.

Stephanie Bercian a year ago

My daughter is a patient here and I love the nurse practitioner who sees her , Britney. She’s very kind and answers all of my questions and concerns. My rating is a 1 star because her receptionist and scheduling staff in front is horrible, unprofessional and incapable of doing their daily tasks. I’ve always had issues with them and never once was rude. They are constantly scheduling me and then calling back stating the dr is gone or not here that day and they actually have to reschedule. It’s been happening ever since my daughter has became a pt here. Again never once gave an attitude because I work in the medical field and understand how things can be behind the scenes. Long story short the front staff messed up again and instead of taking accountability and listen to the situation the receptionist named Regina or something like that was talking over me and being extremely rude. The best part was when she forgot to mute herself and began talking to her coworker about me so I quickly insured her I heard everything she said and she then tried to say she was referring to another patient even though she clearly was not, but either way why are you speaking of any one in that matter.

Lydia Nunnelley 2 years ago

The most unprofessional front office I have ever worked with. Dr Seibel is wonderful and great to work with, but his receptionists are completely out of line. They are extremely rude to their clients and talk to them like they are children. If you are more than 15 minutes late don’t bother even coming, they won’t take you and they will give you an awful attitude if you try to reschedule. Not to mention that they will discontinue your medication without any communication ahead of time. They are terrible at communicating with pharmacies and are known for taking excessive amounts of time with little to no explanation. If you are looking for a good experience where they treat you with respect, choose an office that actually enjoys their job, NOT McKinley office.